Crafting an effective product experience through rigorous analysis, evaluation, iteration, and continuous improvement. Some years back I was hired by the CTO of a leading music technology company to design and produce a pro …

I’ve been reflecting recently on the long arc of my design career and reminiscing about some of my early experiences shipping some successful products like the Xbox 360. Microsoft was my first real corporate job …

We have been living through unprecedented times with little historical comparison and uncharted waters lie ahead. As the world continues with social distancing, lockdowns, and travel disruptions to fend off COVID-19, we are beginning …